Company Details

The operator is 256 (Route 256)

 

2. Liability

Except as provided in the provisions of the Australian Trade Practices Act 1974, you will release 256, its servants, agents or representatives as a result of participating in any tour of any liability for injury, death, damage, monetary loss or loss of property.

3. Prices
General

• Prices are in Australian Dollars

• Prices may be subject to change. 256 will give you reasonable notice of any price change.

Included:

• all meals and beverages

• all entry fees

• pre-departure information

• services of guide and driver; and

• Australian Goods and Services Tax

Excluded:

• travel accident/baggage/cancellation insurance

• optional tours and activities

• personal medical or accident evacuation costs

• your personal expenses

Special tour packages

• 256 may from time to time offer set packages for participation in a specific tour which may involve a variation to the standard tour inclusions and exclusions as listed above and / or feature special pre and / or post tour flight and ground arrangements.

• Special conditions may apply to these packages and the persons purchasing the package will be bound by these conditions.

 4. Age of Participants

• If a child under the legal age (18 years) attends the tour, the parent/guardian takes full responsibility for the child.

• The parent/guardian agrees to these conditions on the child's behalf.

• For safety reasons 256 may not consent to a child under 14 years attending a tour.

• 256 may in its absolute discretion deem a particular tour not suitable for children.

 5. Booking Procedure

Steps:

• Follow the Price Booking procedures contained in the website

• 256 will send you confirmation when the payment has been paid

General:

Payments can be made by credit card via the website or PayPal and will be payable to the full Australian dollar value.  Commencement of tour participation is subject to cleared funds being in 256’s bank account.
 

6. Cancellation by Operator

• 256 reserves the right to cancel a tour without assigning any reason for that cancellation.

• 256 will give you reasonable notice of cancellation and will give you a full refund of monies paid by you.

• You will not make a claim against 256 for any other loss suffered by you due to a cancellation.

7. Insurance

• 256 requires that you take out comprehensive Travel Insurance.

 8. Variations to Tour

• 256 reserves the right to modify and change a tour itinerary due but not limited to changes in, weather or other operational conditions (road conditions, mechanical break downs, strikes, government regulations, illness or accidents of customers or tour guides, National Park management directives.)

• You may leave the tour at any time by giving notice to the tour leader. You will not be entitled to a refund and 256 will not be liable for any loss or damage you incur as a consequence of you leaving the tour.

 9. Health

• To participate in a tour you must be in good health.

• At the time of making the booking you must inform 256 of medical needs you may require for the Tour.

• 256 may request medical evidence from you and in its absolute discretion may decline your participation in the tour due to poor health.

• Non-smoking disciplines will apply to all tours to enhance the health and comfort of all participants as well as an environmental safeguard.

 10. Authority

• You agree to obey and comply with all rules and/or directions made or given by 256, its agents, representatives and other service providers, in connection with the tour.

• You will not act in a way that could endanger the welfare, enjoyment or safety of other participants in the tour or yourself.

• Your participation in the tour is conditional on your compliance with 256 and you upholding the ideals, values and practices of responsible travel, in that you will endeavour to avoid or minimise any negative impact on the environments, the wildlife and communities we visit, while using the tour to be personally informed and understand, to contribute to the well being of local people, businesses and communities.

• If you fail to comply with 256’s rules and/or directions, you may not be permitted to continue in the tour, and no refund will be given.

• 256 is not liable for any loss or damage you incur as a consequence of not being permitted to continue the tour.

11. Use of Photographic Images and Testimonials for Promotion
You agree to allow the following to be used by 256 for marketing and promotional purposes:

• Images of yourself taken during a tour; and

• Testimonial feedback written by you.

12. Acknowledgement
By participating in a tour you agree to be compliant with, bound by and supportive of the promoted travel ethic of 256, in the best interests of the environment and all who wish to share it.

 

13. Complaints
Procedure:

• If you have a complaint you must inform the tour leader first.

• If your complaint is not able to be resolved through the tour leader, your complaint must be in writing and forwarded to 256 within 30 days of the end of the tour.

• 256 will reply to you within 30 days of receiving your complaint.

 14. Variation and Severability
Variation:

• 256 reserves the right to change these terms and conditions without prior written notice at any time, at its sole discretion.

• Any attempt by you to modify, supplement or change these terms and conditions will be null and void unless agreed to in writing by 256.

Severability:

• If a Court finds part(s) of this agreement invalid those parts shall be severed.

• The remaining parts will remain binding between you and 256.

 

15. Acceptance of Risk

• You acknowledge that you have read and understand fully the nature of the tour, you understand and accept the inherent risks associated with adventure travel, physical exertion, sudden changes in weather extremes, exposure to varying types of hazards, remoteness from normal medical services and evacuation difficulties.

• You accept any responsibility for injury, loss, death or damage incurred or caused by you during the tour.

• You may be advised during the tour of dangerous activities not acceptable to 256. You will be solely responsible for injury, death or damage, suffered as a result of a dangerous activity.

• In the event of injury or illness, you agree 256 can, at your cost, arrange medical treatment or emergency evacuation considered necessary and essential to your safety and well being.

 16. Tour Guides and Drivers

• Tour guides will be mindful of each tour participant's welfare, but they cannot ensure your personal safety and you must therefore exercise due care for your own well being.

 17. Application

• You acknowledge that you have read these Terms and Conditions.

• By making a reservation or booking with 256 you have agreed to be bound by these Terms and Conditions, even if the pages outlining the Terms and Conditions are not signed by you.

• Where additional conditions apply to the purchase of a special tour package, including advised variations to the tour inclusions and exclusions, additional pre or post tour ground and air services, including special conditions applying to the purchase and issue of airline ticketing, then you acknowledge and agree to be bound by these special conditions as if they form part of the general Terms and Conditions applying to all 256’s tours.